Delegates and committee members are ASU members like you who are leaders in their workplaces and our union.


They have voluntarily taken on the responsibility to support their fellow union members to make our workplaces better.

Our delegates are supported by our union and fellow union members. By standing together, we can achieve better pay, conditions and workplaces for everyone.

An ASU delegate is one of the most important positions in our union, keeping our members informed and united around common goals. Delegates provide direct feedback to the union on issues occurring in our workplaces.

Workplace delegates receive training in communication, problem-solving and negotiation skills so that they can be confident in handling any situation. Delegates are supported with training to build up these skills at their own pace, and depending on the workplace, this may be on paid time by your employer (check your agreement, or talk to an organiser to confirm your situation).

Being an Australian Services Union delegate involves:

  • Ongoing training to improve your skills and knowledge;
  • Assisting members with employment related questions;
  • Talking to management to resolve workplace issues with support and advice from our union;
  • Promoting our union with new employees and non-union members to keep our workplaces strong, and
  • Updating members on agreement negotiations and assisting in preparing members claims.

  • Want to become a delegate or find your local delegate? Speak to your union organiser, email [email protected] or contact your local branch

On my own, I couldn't achieve much. But as a union member, we can create real change. 
Sam Parker, ASU member
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The ASU has been a leader in making workplaces better for those who experience violence in the home. 3/05/2022